Starmind Resources - old

Test Optimizing Performance With Service Desk Automation (Clone)

Starmind — Wed, 05 Apr 2023 21:57:29 GMT

Your service desk has a heavy workload and the important responsibility of troubleshooting issues submitted by customers and employees. Service desk automation can optimize their productivity by removing manual responsibilities from employee workloads so they can focus on more complex problems.

How knowledge sharing accelerates R&D cycles

Starmind — Fri, 09 Dec 2022 14:17:46 GMT

The speed of innovation has accelerated. R&D teams' agility and efficiency in launching new products and services is a key competitive differentiator in a fast-paced markets such pharma and CPG.

Hitachi Democratizes Knowledge to Build a Life-long Learning Culture

Starmind — Tue, 22 Nov 2022 15:34:02 GMT

Every organization’s success depends on its ability to keep customers satisfied and meet their expectations in a timely manner. Knowledge silos and inaccessible knowledge don’t just harm productivity but threaten the customer facing teams’ ability to be agile and work independently.

Hitachi Energy Is Building a Sustainable Future by Connecting Global Teams to Knowledge

Starmind — Tue, 15 Nov 2022 18:57:03 GMT

Hitachi Energy needed to unite the knowledge of its global team in support of the company’s position as an innovative industry leader.

Case Study: Roche Uses Starmind to Leverage its Scale and Form Global Connections in a New World of Work

Starmind — Fri, 21 Oct 2022 19:56:31 GMT

Roche, one of the world’s largest biotech companies, along with Genentech, a member of the Roche Group, needed a way to tap into the knowledge and experience of its massive employee base and identify experts who could provide key information and streamline processes.

Case Study: Novartis Streamlines Its R&D Efforts for Faster Time to Market and Exclusivity

Starmind — Mon, 17 Oct 2022 19:31:07 GMT

Pharmaceutical company Novartis needed more than a traditional knowledge management system to efficiently move beyond simply documenting information for effective knowledge sharing and collaboration.

Empower R&D, Sales, and Help Desk teams with modern knowledge management

Starmind — Mon, 17 Oct 2022 15:44:18 GMT

For R&D, Sales and Help Desk teams, fast access to reliable and up-to-date information is particularly important for business growth and innovation. Knowledge silos and the lack of access to information and expertise, exacerbated by remote and hybrid work, are potentially catastrophic for business growth, agility, and competitiveness.

The failure and cost of poor knowledge management in large enterprises

Starmind — Mon, 17 Oct 2022 15:40:48 GMT

Over $71M. That is the annual bill large organizations are footing for poor or insufficient knowledge management practices.

Self-Resolution at Scale - Nov 17 @11am EDT

Starmind — Tue, 11 Oct 2022 14:16:51 GMT

Corporations spend over $164 billion dollars a year on internal support tickets. Collaboration based on knowledge can change that

Accelerate R&D Collaboration and Speed-to-market
How shared tacit knowledge will boost your competitive advantage

We’ll be discussing how modern knowledge management can support your distributed R&D teams to reduce development costs and get new innovative products in front of customers faster.

Starmind’s New Future of Work Report: The High Cost of Inaccessible Knowledge

Starmind — Thu, 08 Sep 2022 18:34:36 GMT

[Zurich, Switzerland, August 23] — Starmind, an AI technology that seamlessly connects employees to the expert knowledge they need in real-time, has released its latest future of work research report on The High Cost of Inaccessible Knowledge. The research, based on an online survey of 1,404 knowledge workers, showcases traditional knowledge management challenges and business impact in companies with more than 10,000 employees in the US, UK, Germany and Switzerland.